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How soffabet88 Handles Your Personal Information

When you open an account with soffabet88 and connect your DANA, OVO or GoPay wallet, you share personal information with us — and this page tells you exactly what we collect, why we collect it, and how you can control it.

Data collected only for account and payment purposesYour wallet details — DANA, OVO, GoPay — are never shared without your consentYou can request a copy of your data at any timeCookies are used only for account session and performanceContact our support team to update or remove your information

Explore the Lobby Read FAQ

What We Collect and Why It Matters

soffabet88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the information you give us when you register — your name, email address, phone number and the e-wallet you choose to use, whether that is DANA, OVO or GoPay. When you make a deposit or request a withdrawal, your payment reference and transaction ID

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are logged against your account so we can verify the transfer and resolve any disputes. We also collect device information — browser type, operating system and IP address — so we can maintain account security and detect unusual login patterns. This is not optional: without it,
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we cannot confirm that a login from a new device in Batam is actually you. We do not sell your data to third parties. We do not share your wallet details with advertisers. We may share limited account data with payment processors solely to complete your
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DANA, OVO or GoPay transactions. Data shared for payment processing is bound by the same confidentiality rules we follow ourselves. This policy applies to all accounts opened on soffabet88, subject to local law in your region.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT

Reach Us About Your Privacy Questions

If you want to request your data, ask us to correct something on your account, or raise a concern about how your information is being used, our support team is the right place to start. You can reach us through the channels below — have your registered email address or phone number ready so we can verify your identity before making any changes.

Team online

Live Chat

Start a live chat session from the account menu. Our team handles data requests and can flag your query to the privacy team directly from the chat window.

Email Support

Send your data request or privacy concern to our support email. Include your registered phone number so we can match your request to the right account record.

Account Help Form

Use the in-account help form under Settings to submit a formal data access or deletion request. This creates a tracked case number you can follow up on.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

Every piece of information you share — from your GoPay number to your login history — is handled with clear rules about who can see it, how long we keep it, and when it gets deleted. Below are the four areas where your data rights matter most on this platform.

Cookies and Session Data

We use session cookies to keep you logged in across pages and analytics cookies to measure page performance. You can clear cookies from your browser settings at any time without losing your account data.

Account Security and Login

Every login triggers a device check. If you sign in from an unrecognised device, we send a one-time code to your registered phone number before granting access to your account wallet.

Data Retention Period

We keep your account data for as long as your account is active and for a reasonable period after closure, as required by payment processing and dispute resolution obligations under applicable law.

Requesting Changes or Deletion

You can ask us to correct inaccurate data or delete your account record. Deletion requests are processed after we confirm your identity — this protects you from unauthorised removal attempts.

Your Privacy Questions, Answered Directly

The questions below cover what our account holders in Indonesia most often ask about their data, wallet privacy and how to exercise their rights on soffabet88.

We collect your name, email, phone number and the e-wallet you link — DANA, OVO or GoPay. We also log device and IP data for account security purposes.

Your wallet details are shared only with the payment processor needed to complete your transaction. They are never shared with advertisers or unrelated third parties.

Submit a request through the in-account help form or contact support via live chat with your registered email. We verify your identity before releasing any data.

Yes. Submit a deletion request through support. We confirm your identity first, then process the request in line with our data retention obligations under applicable law.

We use session cookies to maintain your login and performance cookies to measure page load times. You can clear or block cookies in your browser without losing account access.

We retain account records for a reasonable period after closure to meet payment dispute and legal obligations. The exact period depends on applicable local law in your region.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoAbout Us Gamessoffabet88 Casino

How soffabet88 Handles Your Personal Information

Reach Us About Your Privacy Questions

Live Chat

Email Support

Account Help Form

Data Handling, Cookies and Account Security

Cookies and Session Data

Account Security and Login

Data Retention Period

Requesting Changes or Deletion

Your Privacy Questions, Answered Directly

01 What personal data does soffabet88 collect when I register?

02 Is my DANA, OVO or GoPay wallet detail shared with anyone?

03 How do I request a copy of the data soffabet88 holds about me?

04 Can I ask soffabet88 to delete my account and personal data?

05 What cookies does soffabet88 use and can I turn them off?

06 How long does soffabet88 keep my account data after I close my account?

Privacy Policy

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